INCREASE CUSTOMER SATISFACTION
Weet: A video messaging tool for customer success managers
As a CSM, you might be answering the same questions repeatedly. Have video instructions ready to go at your disposal on Weet. With Weet you can record a quick video in less time than it takes to compose an email to provide clear instructions to your customers!
We built Weet to be collaborative! With our new comment interface your customers can reply via webcam, screenshare, audio or text! You can also update your Weet by adding new sections each time there is a change without sending your customers a new link.
Is your agenda packed with customer meetings? You can cut your meeting agenda by 3 xs using Weet. When you send a customer an async video with Weet, they can watch it at a time that is convenient for them. Working with customers across multiple time zones is easy with Weet!
*A Weet is a short video message with built in sections where your clients can react and reply.
Collaborate with your customers like never before
Provide comprehensive instructions for complex issues
Maintain clarity & ensure that your tone is always captured cleary
Don’t send another canned chat. Use a Weet video instead.
Give customers the “personal touch” they love with rich interaction options
Record a Weet once and share it countless times to save your Support team’s time
YOU’LL LOVE IT !
Words don’t lie
My team and I love using Weet! It helps us save tons of time on unnecessary client meetings so that we can spend more time on providing a quality customer experience.
From support ticket requests to comprehensive instructional overviews, I skip lengthy emails and send a video with Weet instead. Our clients love it!
Collaborating with my customers is so much easier now with Weet. We can get aligned on project objectives and skip the daily meetings we used to have. What a success!
Weet has changed the way I work. I initiate async meetings to help accommodate teams and customers globally 😎